Giving feedback effectively
Giving feedback is a critical skill for helping your colleagues reach their full professional potential. However, delivering feedback in a way that is constructive and well-received can be challenging. In the following, you'll learn a structured approach that helps your colleagues understand your feedback and take actionable steps to improve.
The method we suggest involves five steps:
- Describe the situation
- Describe the behavior
- Explain the impact
- Recommend a behavior change
- Ask a question to invite discussion