Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with our service, here's how we handle refunds:

• You may request a refund within 14 days of purchase if the service is faulty, not as described, or if required by law (e.g., EU consumer rights).
• No refunds will be issued after 14 days or if the service has been used extensively (e.g., significant resources consumed).
• To process a refund, email us at contact@softskillhero.com with your purchase details. Refunds are typically processed within 10 business days.